Frequently Asked Questions

What is Just Culture?

A Just (fair) culture is an environment where people are treated with respect and not held unfairly accountable for deficiencies in the system/environment. When mistakes inevitably occur, a thorough analysis is performed with the goal of understanding what happened. Individual people are held fairly accountable for the choices they made (given with the information they had), and leaders are accountable for ensuring system failures are addressed.

My organization uses a Just Culture Algorithm. Where can I find help with some of the trickier questions?

Although there are several different Just Culture algorithms available in the world, they generally assess the same few principles. You may find the answer to your question on our Algorithm resource page. 

Why don't you show a Just Culture Algorithm?

We hear you! We want to bring you the best resources and tools. Part of that is making sure we are clear of any potential conflicts with intellectual property and copyright. We really appreciate your patience and understanding. Stay tuned! 

In the meantime, you may find the answer to your question on our Algorithm resource page.

What do we do with all the system failures?

In a Just Culture, you uncover a LOT of system failures. Hint: it means you’re analyzing things the right way! We don’t always have the time or means to immediately solve them. But in the meantime, we cannot hold staff unfairly accountable. Visit our System Failure resource page for some guidance on how to address them.

Why didn't you answered my question?

Because we haven’t heard it yet! Tell us what other resources you want and we will do our best to provide them.

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